Baby Monitors

Infant Optics Night Vision Not Working: 10 Ways to Fix

Ashley Davis

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If your Infant Optics night vision has failed and showing a dark pixelated image, this guide will show you the exact proven processes known to troubleshoot night vision issues with Infant Optics DXR 8.

One of the greatest things I liked when I first purchased my Infant Optics DXR 8 was its excellent night vision images until they suddenly turned blurry. I had used it for about 9 months when the pictures appearing on the 3.5-inch screen started getting grainy at night.

I was using it then to monitor my twins after purchasing the $99 Infant Optics additional camera. Since Infant Optics does not support split-screen viewing, I realized that the images were darker and continued to get blurry within a week. The images on the screen were similar to the one shown below:

picture of baby on baby monitor on night vision mode
surveillance camera baby monitor
Infant Optics screen showing grainny image due to poor night vision.
Images of Infant Optics when night vision is not working

I could see good images from one camera and super grainy images from another camera. That’s when I realized the problem was with the camera and specifically the 8 inbuilt infrared LED lights not working as it should. Ideally, the white and black images should appear like this:

Let me first explain how night vision works in baby monitors and infrared cameras.

It may make the troubleshooting process easier and faster.

10 Ways to Fix Infant Optics DXR 8 Night Vision Not Working:

1. Use Default Lens

The default answer you’ll get from Infant Optics customer care will be to change the lenses from zoom or wide-angle to the default lens. Specifically, if you are using a zoom lens, they’ll ask you to remove that and use the normal lens. This has worked for some users but even if it does not work, keep trying other suggested ways to fix it using the default lens. 

2. Increase Brightness Level

Another way to fix the Infant Optics night vision, which has worked for several users, is turning increasing the brightness levels using the parent control buttons. Make sure you’re using the default lens as you try this as well.

Adjust the brightness to the highest level and try to see if you can see any images. As you can see from the Infant Optics screen below, you have 8 levels in which you can adjust the brightness of your Infant Optics screen. The highest level is 8th.

We suggest keeping it on the 8th level. While you do this or fix #1 above, make sure you move your camera to a dark area to ensure that the LED lights are activated. 

Infant Optics screen showing 8 brightness levels you can choose from- adjust it in order to fix night vision

3. Make sure the room has no surrounding light

The third way you can fix your Infant Optics night vision is to make sure the LED lights are activated. When Infrared LED lights sense light when they should be sensing low-light conditions at night, the LED lights do not get activated.

One of the main reasons for LED lights not getting activated to illuminate the crib is too much light in the surroundings. Make sure the camera is not facing some array of light that may be preventing the low light sensor from activating the infrared LEDs.

4. Try using different batteries/power source

The problem of night vision can be caused by an unstable power supply and it may be that your Infant Optics batteries/power source are faulty or not placed correctly.

You can first do a battery reset by removing/unplugging the power source and putting the battery pack back after 5 to 10 minutes. You can also try using AC to see if it fixes it.

If your Infant Optics charging cord is not working correctly and it is out of warranty, you can get a replacement charger/power cord/adapter from Amazon using this link. As of this publication, it’d only cost you less than $20.

5. Reset Infant Optics to the default setting 

If none of the suggested tips above fix the Infant Optics night vision problems, try resetting the Infant Optics camera to default settings. Follow these 3 steps to reset your Infant Optics.

6. Power cycle the camera:

Turn off the camera and unplug it from the power source. Wait for about 30 seconds, then plug it back in and turn it on. This can reset the system and potentially fix any software issues that may be preventing the night vision from activating.

7. Inspect the IR LEDs:

Look at the camera lens in a dark room. You should see a faint red glow from the infrared (IR) LEDs around the lens if the night vision is trying to activate. If you don’t see this glow, the IR LEDs may not be functioning correctly.

8. Adjust the Camera Settings:

Some users have found success adjusting Infant Optics night vision setting from Auto to Off then turning back on to Auto.

9. Check for photo sensor obstruction:

Ensure that there’s nothing obstructing the camera’s view or covering the 5th IR LEDs as shown in the Infant Optics camera below.

The photo sensor or the night vision mode sensor is the middle top IR light above the main camera lens shown below(IR LED # 5).

Ensure all debri in the LED cover is removed. Note that even semi-transparent materials can reflect IR light and hinder night vision performance.

check for photo sensor obstructions in your Infant Optics camera
Image showing photo sensor in Infant Optics DXR 8. Source: Manual

10. Try external infrared LED lights

You can use any of the two external IR lights below which you can get on Amazon for less than $30(check price).

Mini IR Night Vision Light:

Your camera may have other issues that may need the intervention of Infant Optics Customer Care. You should consider reaching out to them. We have some tips here that may save you money and time (or even a new camera). 

A user named suggested this about reaching out to customer care:

“If you have had it for less than 12 months and manage to reach infant optics customer service, they will replace it for you. I had the same trouble and I got it replaced with no charge. “

Andrea

You can also check out these 16 general suggested tips to fix night vision issues in security cameras and baby monitors.

How Infrared Night Vision Works in Baby Monitors

Baby monitors with night vision features can take pictures of your baby at night (in low light conditions) and relay the videos. Without this, you won’t be able to see your baby and may end up having to switch on the lights in your baby’s nursery.

how-infrared-works-in-baby-monitors
Infrared Lens on baby monitors with night vision such as Infant Optics DXR 8

When the visible light (which allows you to see) is low, night-vision baby monitors have inbuilt near-visible infrared LED lights that illuminate on your baby enabling the camera to capture images/videos and stream them to the parent display unit or phone app.

Check out our 5 recommended night vision baby monitor cameras – the top pick has color night vision.

Turning on or off Infant Optics Night vision

You should note that once Infant Optics night vision relays blurry or poor images you may think at first that the night vision feature/mode is not turned on.

However, Infant Optics DXR 8’s night vision mode is automatic as it has a low-light sensor that activates its infrared LED lights and does not require you to turn it on unlike other non-wifi baby monitors such as Eufy Spaceview.

Essentially, Infant Optics does not require any manual intervention to turn on or to turn off its night vision feature.

Infant Optics camera showing the night vision sensor and where to switch on and off
Infant Optics camera showing LED lights and photosensor

The suggested troubleshooting steps below may not fully recover or fix the grainy/blurry night vision images of your Infant Optics but it may assist in bringing back some images that are better than dark screen.

Some fixes have worked with others and some have not. You can try any of the following suggestions and if you aren’t able to get any clearer night vision images, you should consider contacting Infant Optics Customer Care.

If you want an Infant Optics replacement screen or want to claim a warranty from Infant Optics, you should check out our tips on how to deal with Infant Optics Customer Care, but try the following fixes first.

You should, however, know that you can only get a replacement if your Infant Optics is still within the one-year warranty period. They also require you to ship the current unit in the original packaging with the original receipt.

It is also fair to mention here that some users did manage to claim the warranty even after they had run out of the allowable 1 year warranty period. You can read our full tips on how you should approach their support.

In addition to the company’s suggested fixes, we have gone through more than 600 ways that users have tried.

Why not get a baby monitor with the best night vision?

The best night vision cameras for baby monitors are those that have high-quality infrared LEDs. These cameras project invisible light that allows you to see your baby clearly in low-light or dark environments without disturbing their sleep. I also prefer those that have low-light sensors and automatically turn on the night vision mode when it detects low light to ensure your baby is always in sight. Some cameras even allow you to adjust the intensity of the infrared LEDs, so you can find the perfect level of brightness for your baby’s room.

If you want a monitor with excellent night vision capabilities, consider investing in one with pan, tilt and zoom features with remote control. This allows you to adjust the camera angle and zoom in or out, giving you a better view of your baby’s room. Additionally, some monitors come equipped with sound-activated LED lights that light up when your baby makes noise, making it easier for you to keep an eye on them even in the dark.

It is also important to consider the range of your monitor’s night vision capabilities. Some cameras have a limited range of only a few feet, while others can cover up to 20 feet or more. Think about the layout of your baby’s room and how far away you will be from the camera when choosing a monitor with the right range for your needs.

Overall, investing in a baby monitor with top-notch night vision capabilities can give you peace of mind knowing that your baby is always visible, day or night. Consider all the features mentioned above when looking for the best split-screen baby monitor with excellent night vision to make sure you are getting the most out of your purchase.

Check out our list and reviews of the best night-vision baby monitors here.

1 thought on “Infant Optics Night Vision Not Working: 10 Ways to Fix”

  1. I tried all the five ways you suggest to fix the night vision of Infant Optics but I couldn’t get it to work when I first tried to fix it. A day after, the images were still blurry but better and I tried removing the battery and leaving it for about 10 minutes. That worked! Thought I’d leave this here for anyone who may want to try this method.

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