Baby Monitors

How to Pair Kidsneed Baby Monitor Correctly

Sandra W Bullock

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If your Kidsneed Baby monitor won’t connect or connects but constantly loses signal, you may need to pair your monitor with the corresponding receiver.

Signal connection issues are among the key considerations you must make before you buy a baby monitor. This is because the reliability of the signal between the monitor and receiver is crucial for keeping your baby safe and secure.

In this guide today, I have put together step-by-step instructions on how to pair Kidsneed Baby monitors with their receiver for optimal performance.

What is Kidsneed Pairing?

Kidsneed pairing is the process of connecting your Kidsneed Baby monitor with its receiver. This ensures that the two devices can communicate and transmit audio and video signals successfully.

Pairing is necessary because it helps to establish a secure connection between the monitor and receiver, preventing any interference or signal disruptions from external sources.

You can pair Kidsneed baby monitor if you are connecting the camera and the parent unit for the first time or if you lost connection. You can also pair the parent unit to a new additional camera(Kidsneed SM935E) as this monitor supports pairing of up to 4 cameras.

This guide is part of our series on troubleshooting baby monitors and also have guides on how to pair Hellobaby, Babysense, Infant Optics, VAVA, and others.

Now, lets get to the four steps to connect Kidsneed baby monitor;

4 Steps to Pair Kidsneed Baby Monitor:

Step 1: Powering the Camera Unit

To initiate the process of pairing your Kidsneed camera with the parent unit, make sure the camera unit is plugged into AC using the 100 – 240 Volt AC adapter that is provided by the manufacturer when you purchase this monitor. Below are the steps to follow to plug in in the camera unit to AC:

  1. Locate the power port on the camera unit
  2. Insert one end of the AC adapter into the power port on the camera unit.
  3. Plug in the other end of the AC adapter into a wall outlet.
  4. Ensure that both ends are securely connected and there is power supply to the camera unit.

Please note that the power adapter for the camera operates within a voltage range of 100-240VAC, with a frequency of 50/60Hz. The maximum output current is 300mA, while the output voltage is 5V and the maximum current output is 700mA. This means that you can easily use this monitor in any US State and most countries such as the UK, Canada, Australia, or EU countries, without worrying about voltage compatibility.

Step 2: Powering the Parent Unit

To successfully connect the Kidsneed camera above to the parent unit, make sure the display/parent unit also has its rechargeable Lithium-ion battery installed and is charged. Follow these steps:

  1. Locate the battery compartment on the display/parent unit.
  2. Slide open the battery compartment door.
  3. Insert the rechargeable Lithium-ion battery provided with this monitor into the battery compartment and close it tightly.
  4. Before turning on the parent unit, make sure the batteries are at least 50% charged as it doesn’t turn on when it’s not charged or when you’ve just put it to charge. Give it up to 4 hours to charge by plugging the AC adapter into a wall outlet and connecting it to the parent unit.
  5. Once the battery is fully charged, press and hold the power button on the parent unit for 2-3 seconds until you see the display turn on.
  6. If needed, adjust the brightness level of the display using the controls provided on the parent unit.

Helpful Note:

Kidsneed parent unit operates on a 3.7V power supply with a capacity of 1200 mAh. The battery capacity of the Kidsneed Baby Monitor dwarfs those of its highly-rated competitors like Infant Optics with a 2800 mAh battery capacity, Eufy Spaceview with a 5200 mAh battery capacity, and VAVA with a 4500 mAh battery capacity.

Now that both the display and the camera units are turned on, we can now go to the next step to pair these two devices;

Step 3: Adding the camera

To successfully initiate the pairing of your Kidsneed Baby Monitor, you need to add the monitor

  1. First, locate the camera you wish to pair. Keep in mind that this monitor can pair with up to 4 cameras. Use the LEFT(shown as this  Koss C060 Wireless Communication Headset - icon 6 moon emitting light) or RIGHT (shown the dashboard as this schweigen UM1170 9S 900mm Silent Undermount Rangehood - sembly2 sun emitting light)key to search for the camera until the camera icon is highlighted.
  2. After identifying the camera you wish to pair, press the UP or DOWN key (both shown as small torches emitting light) to select your preferred camera for pairing.

Step 4: Pairing the camera and parent unit

To connect the newly added camera to the parent unit, here are the steps. First, ensure that your network is set up properly. Next, proceed to pair the Kidsneed Monitor with the parent unit. Make sure both devices are powered on and placed close to each other. Press and hold the power button on the baby unit for a few seconds until you hear a beep sound.

To start, press Kidsneed SM935C Digital Wireless Video Baby Monitor - FIG 11 button on the camera unit and hold the pairing button for 3 seconds until you see a blue light flashing. As soon as you see the LED light flashing, press the PAIR button located at the back of the camera. After establishing a connection, the screen will promptly showcase the live feed captured by the camera. You’ll know it has successfully paired when you start getting images/video feeds from the camera on the display unit. You can now press the Menu/Exit button which you started with.

If you need to repair your original Kidsneed camera(or add-on Kidsneed Monitor with model number SM935E) unit that’s already added in the settings of your Kidsneed video baby monitor(SM935A), follow these steps:

  1. Press the Menu/Exit button.
  2. Scroll through the menu items using the LEFT and RIGHT keys until you reach “Pair Camera” option. When you select the pair camera option, the camera will start flashing
  3. As it flashes, press the Pair button for 2 to 3 seconds at the back of the camera unit next to the camera’s antennae as shown below.
Image showing camera of Kidneed Baby Monitor
Image showing camera of Kidneed Baby Monitor
  1. Once paired you’ll start seeing the camera feed and audio signals on the display unit.

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5 Steps to Take Before Pairing Kidsned Monitor:

  1. Ensure that both the monitor and receiver are fully charged.
  2. Place both devices near each other, preferably within 3 feet.
  3. Turn on both devices and check their settings to ensure they are compatible.
  4. Make sure there are no other electronic devices nearby that may cause interference with the signal.
  5. Keep any metal objects away from the monitor and receiver as they can also interfere with the signal.

Troubleshooting Tips to Fix Kidsneed that Won’t Pair

  • If the pairing process is not successful, try resetting both devices and repeat the pairing process.
  • Make sure that there are no obstacles between the monitor and receiver that may cause signal disruptions.
  • Check for any interference from other electronic devices in the vicinity and move them away if necessary.
  • Ensure that both devices are using compatible batteries or are properly charged.
  • If none of the above troubleshooting tips work, refer to the user manual for further instructions or contact Kidsneed customer support for assistance.

Kidsneed Baby Monitor Pairing Button:

To connect the baby and parent units of the Kidsneed baby monitor, you’ll need to locate the pair button. This button is situated at the back of the camera, alongside the antenna and power jack. Refer to the image below to locate the pair button on the Kidsneed camera.

I wasn’t able to get a good image on my iPhone which I use to take review pics here but I found a clear image of Kidsneed camera on its manual which I snipped and pasted below.

Image showing location of Kidsneed Monitor Pair key on the camera unit
Image showing location of Kidsneed Monitor Pair key on the camera unit

Note that the Reset button and Pair buttons of the Kidsneed monitor are seperate buttons. The Pair button is for strictly pairing or establishing FHSS transmission line to the parent unit. Once you have paired your camera and receiver, whether you want to watch the video feed or hear audio sounds from the baby’s room.

On the flip side, you’ll find the reset button at the back of the Parent unit, right under the stand and below the several speaker output holes shown below.

Image showing Kidsneed Baby Monitor Reset button at the back of the parent unit
Image showing Kidsneed Baby Monitor Reset button at the back of the parent unit

Why Won’t Kidsneed Baby Monitor Not Pair: Possible Reasons:

#1. Not turned on:

The most common reason for a Kidsneed baby monitor not pairing is because the parent unit is not turned on. The parent unit has to be charged at least 50% or be plugged in for a few hours before you try to press the on button. To turn on the parent unit, you need to press and hold the power key for at least 5 seconds.

Fortunately, the camera turns on automatically once plugged into AC Power. If your battery has issues or showing say 50% or even 0% after charging, you can reach out to Kidsneed customer service and get your unit exchanged. The Hale Family on YouTube was able to get Kidsneed to replace the entire monitor when his battery was showing 50% after full charge.

This monitor comes with a one-year warranty that doesn’t have any unrealistic conditions, unlike certain brands such as Infant Optics. You don’t need to worry about registering your monitor within a week of purchase to claim the warranty. A big plus!

You simply need to provide a copy of your sales receipt, which could be the email confirmation you received from the retailer you purchased from, such as Amazon, Walmart, or Target.

Low battery:

If the battery of your parent unit is low, it may not be able to pair with the camera. Make sure to charge your parent unit before trying again. If the battery continuously shows a low percentage or doesn’t hold its charge for long, you may need to contact Kidsneed customer service for a replacement if the unit is still within the warranty period.

Among the few complaints about the Kidsneed monitor is battery stopping to charge after about 9 months and some users mentioned how they’ve relied on plugging in the parent/display unit the whole time to keep the parent unit on and paired.

Please note that Kidsneed does not recommend attempting to replace the Lithium-Ion battery in the parent unit. In a customer support response, Kidsneed highlighted the safety risks involved in changing the rechargeable camera. As the battery in this baby monitor is non-replaceable, you would need to order a new monitor when it can no longer hold a charge or simply keep the parent unit plugged in. You can read all the Q&A Responses on Amazon here. Be sure to search “battery” on the Kidnsneed Page search bar and toggle to Customer Q&A.

Interference:

Keep the baby unit or parent away from metal objects. Ideally, maintain a minimum distance of 5 feet from the parent unit. On its manual, they’ve indicated that moving them about 8-10 inches away is more helpful. Also, be mindful of other electronic devices that might interfere with the signal such as microwaves, wireless routers, and cordless phones.

Out of range:

One possible reason for experiencing frequent signal loss is if the baby unit is positioned too far away from the parent unit. It is recommended to maintain a distance of 900 feet (in open space) between the baby unit and the parent unit to ensure optimal signal strength.

Not Paired Properly

Another possible reason for pairing issues with Kidsneed is that the baby unit and parent unit may not have been properly paired. It is important to follow the pairing instructions I have shared above strictly, without skipping any steps or rushing through the process. If you continue to experience difficulties, please reach out to Kidsneed’s customer support team for assistance.

Units too close together:

If the baby and the parent unit are not placed at least 3 ft and ideally at least 6 ft apart, you might experience interference issues. The manual recommends at least 3 feet, but in my personal experience, I found that even a distance of 6 feet works fine for me. Experiment and see what works best for you but just don’t exceed 150 ft if the walls are thick.

Other Troubleshooting tips to fix Kidsneed Pairing Issues:

Reset:

If you are still having trouble pairing the units, try resetting both the baby and parent unit. You can do this by unplugging them from power for a few seconds and then plugging them back in.

To reset SM935A, follow these steps;

  1. Make sure the parent unit is powered correctly and turned on.
  2. Locate the Reset button at the back of the parent unit under the base of the stand. At the back of the 3.5-inch display, you will see a small black hole/aperture marked “Reset”. Unlike other baby monitors like Babysense, Infant Optics, or Hellobaby, Kidsneed Monitor sets itself apart with an actual hole/aperture for the Reset function, rather than just a button.
  3. Using a pin, press the reset button for 3-5 seconds
  4. Once the parent unit’s screen goes blank and resets, press the Power button to turn it back on
  5. After a few seconds, you should see pairing instructions displayed on your screen. Follow the pairing steps I have elaborated on earlier in this guide.

Recharge batteries:

If your parent unit is running low on power or if it has been a while since you last charged it, try recharging the batteries. Sometimes pairing issues can arise when one unit has low battery power. Again, don’t try to replace the batteries yourself. Instead, plug in the parent unit and let it charge for at least 4-6 hours before attempting to pair again.

Move closer:

If you are still having trouble pairing even after trying the previous steps, try moving both units closer together. Sometimes, obstacles or distance can interfere with pairing signals. With FHSS transmission which uses the 2.4 GHz and GFSK frequency modulation, the Kidsneed Monitor should have a range of up to 900 feet in open spaces but in reality, with obstances in many homes, the GFSK which is more stable and reliable has a reduced range of 200 to 300 feet, still giving it an edge over some top competitors like Summer Infant.

Check for interference:

Wireless devices in the house or nearby could be interfering with the pairing signals. Try turning off other wireless devices such as cell phones, laptops, tablets, or routers when attempting to pair your Kidsneed Baby Monitor. You can also try changing the channel or frequency of your router to minimize interference.

Contact customer support:

If all else fails, don’t worry. Sometimes, there may be an issue with the monitor itself that requires technical assistance. Contact Kidsneed customer support for further troubleshooting and assistance. You can use this email;support@kidsneed.top or can use other ways to reach them by first navigating to Kidsneed’s website contact page here.

What this troubleshooting guide tells you about Kidsneed Monitor:

Like other non-WiFi monitors that depend on localized area networks, Kidsneed Baby Monitor is not immune to certain challenges. These challenges can manifest as signal loss and inconsistent pairing due to a range of factors mentioned earlier. It’s important to be aware of these limitations when considering the monitor’s signal connectivity and stability.

Even the top-rated brands such as Infant Optics’s DXR 8 Pro brand which makes signal stability its key selling point also face signal connection/pairing challenges as highlighted in the reviews here.

Unlike the Eufy Spaceview, Kidsneed monitor does not require firmware updates, which are known to cause pairing challenges. However, it still encounters other challenges as reported by users.

You need to understand that this is a common occurrence with baby monitors, and it does not necessarily mean that the product is faulty. It’s also worth noting that interference can occur even after successfully pairing your monitor, which may require further troubleshooting steps if the issue persists.

Fortunately, several customers have reported that Kidsneed customer support goes above and beyond in honoring warranty claims, as showcased in the Hale Family video (link above). In contrast to other brands such as VTech which offers a limited 3-month warranty with restrictive conditions before honoring any warranty claims.

In summary, this monitor comes at a low price point of less than $100 which is considerably lower than its peers and offers a range of features that make it an attractive option for many parents. However, it’s essential to keep in mind the potential challenges that come with any baby monitor and be prepared to troubleshoot if needed.

FAQs

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