Troubleshooting Guide for Baby Monitors

Troubleshooting Guide for Baby Monitors

Baby monitors are an essential tool for parents, providing them with peace of mind while their child is sleeping. However, like any electronic device, they can experience issues that may affect their functionality. In this guide, we will discuss some common problems encountered with baby monitors and provide troubleshooting tips to resolve them.

Safer For Baby is a safety-first blog dedicated to assisting parents find safe baby safety products. We strongly believe that broken or non-functioning baby monitors are unsafe and that’s why we have dedicated an entire section on our website to provide troubleshooting guides. If you have a non-functioning baby monitor, we recommend that you remove it/unmount it and store it somewhere else away from your baby until you’ve fixed it.

We’ve found broken baby monitors not functioning, especially wired ones can easily become a strangulation hazard in the nursery. Here are 4 ways to hide baby monitor cables and learn how to mount your baby monitor here.

In addition, Wi-Fi monitors that are not encrypted can easily become a privacy hazard and recommend getting it our of your baby’s nursery.

What is baby monitor troubleshooting?

Contents (Show)

Troubleshooting is the process of identifying and resolving issues or problems in a device, system, or software. It involves understanding the cause of the problem and finding a solution to fix it. Many troubleshooting steps can be resolved without professional intervention. By following simple do-it-yourself (DIY) methods, you may be able to fix the issue yourself.

Ensure you take necessary precautions when there is a chance of coming into contact with live wires that could potentially cause harm to you.

Use the links below to take you to different baby monitor troubleshooting sections in this guide;

Common tools you’ll need to troubleshoot a baby monitor:

Common baby monitor issues:

Troubleshooting Tips for Common Baby Monitor Issues

No Power or Battery Drain

One of the most common issues with baby monitors is that they may not turn on or have a short battery life. This could be due to several reasons, such as a loose battery connection, loose AC plug, or faulty batteries.

Troubleshooting Tips:

  • Ensure the battery is charged and properly inserted into the monitor.
  • Check if the battery compartment is clean and free of any debris that may affect its connection.
  • Replace old or faulty batteries with new ones.
  • If your baby monitor has an AC adapter, check if it is properly plugged in and not damaged.
  • If the battery issue persists, try using a replacement adapter or camera (if applicable).
  • Try resetting your monitor by unplugging it from the power source for a few minutes and then plugging it back in.
  • If none of the above steps work, contact the manufacturer’s customer support for further assistance.

No Sound/Poor Audio Quality

Another common issue with baby monitors is poor audio quality or no sound at all. This could be due to interference from other electronic devices, a low battery, a volume setting, or a damaged speaker.

Troubleshooting Tips:

  • Check if the volume on the monitor is turned up and not muted.
  • Move any electronic devices away from the baby monitor to reduce interference.
  • If your baby monitor has multiple channels, try switching to a different one to see if there is better audio quality.
  • Replace batteries (if applicable) or charge them fully.
  • If the issue persists, try resetting your monitor by unplugging it from the power source for a few minutes and then plugging it back in.
  • Check the volume: Make sure that the volume on both the camera and parent unit is turned up.
  • Check for mute function: Some monitors have a mute function that may have been accidentally activated. Make sure this feature is turned off.
  • If your baby monitor has a talk-back function, make sure that it is not being used excessively. Talking too much through the monitor can drain the battery faster.
  • Check battery or power source: If the monitor runs on batteries, try replacing them with new ones. If it has a power cord, make sure it is securely plugged in.
  • Update firmware: Check if there are any firmware updates available for your monitor and update it accordingly.
  • If none of the above steps work, contact the manufacturer’s customer support for further assistance.

Monitor Not Pairing/Connecting

If your baby monitor is not pairing or connecting to the parent unit, there could be a few reasons for this issue. It could be due to distance, interference, or technical malfunctions. Here are some troubleshooting tips to help you resolve the issue:

Troubleshooting Tips:

  • Check the distance between the camera and the parent unit: If they are too far apart, they may not be able to establish a connection. Try moving them closer together.
  • Check for interference: Electronic devices such as routers, cordless phones, or microwaves can interfere with the signal of your baby monitor. Try moving these devices away from the camera and parent unit.
  • Check for obstructions: Make sure there are no walls, doors, or other objects blocking the signal between the camera and parent unit.
  • Reset both devices: Sometimes a simple reset can resolve pairing/connecting issues. Turn off both the camera and parent unit, wait a few seconds, and then turn them back on.
  • Ensure both devices are properly charged: If your baby monitor has a rechargeable battery, make sure it is fully charged. If it runs on batteries, try replacing them with new ones.
  • Check for firmware updates: Like any other electronic device, baby monitors may require occasional firmware updates. Check if there are any updates available for your monitor and update it accordingly.
  • If none of the above steps work, contact the manufacturer’s customer support for further assistance. They may be able to provide more specific troubleshooting steps or even replace the monitor if it is still under warranty. If you have a VTech monitor, use these tips to fix pairing issues.

Remember that maintaining a strong and stable connection between the camera and parent unit is crucial for your baby monitor to function properly. Here is a guide to fix Hellobaby not pairing. If you continue to experience issues, it may be time to consider investing in a new monitor with better range and signal strength.

If you own Infant Optics, read this guide with 9 tips to fix Infant Optics out of signal warning. You can also read these 10 tips to boost baby monitor signal strength.

Check out tips to fix Eufy Monitor pairing issues.

Interference

One of the most common issues with baby monitors is interference. This can be caused by various electronic devices in your home, such as routers, cordless phones, or microwaves. These devices emit signals that can disrupt the signal between the camera and the parent unit of your baby monitor.

You’ll know your monitor signal is interfering if you experience poor audio or video quality, random static noises, or frequent disconnections.

To troubleshoot interference issues, try the following steps:

  • Move the camera and parent unit away from other electronic devices: Sometimes simply moving these devices a few feet away can improve the signal strength.
  • Change the frequency/channel setting: Some baby monitors allow you to change the frequency/channel they operate on. Try switching to a different frequency/channel to see if it improves the signal.
  • Turn off other devices temporarily: If you suspect a specific device is causing interference, turn it off and see if the issue persists.
  • Use a baby monitor with DECT technology: DECT (Digital Enhanced Cordless Telecommunications) technology uses a dedicated frequency for communication, making it less susceptible to interference from other devices.
  • Turn off other devices: Other electronic devices such as cordless phones or Wi-Fi routers can interfere with the signal, so try turning them off to see if that improves reception.
  • Check for faulty wiring: Faulty or outdated electrical wiring can also cause interference. If you suspect this may be the issue, consult a professional electrician to inspect and fix any issues.
  • Invest in a baby monitor with better range and signal strength: If you continue to experience interference despite trying the above steps, it may be time to consider investing in a new monitor with better range and signal strength. Consider those with built-in antennae in both the camera and the parent unit as they tend to have better reception.
  • Use a wired connection: If your monitor allows for a wired connection, try using that instead of the wireless option to avoid interference.

You can also opt for DECT Monitors as they have less interference.

Check out our detailed guide with 11 ways to fix baby monitor interference.

Poor Battery Life

If you find that your baby monitor’s battery life is significantly shorter than expected, there are a few things you can do to troubleshoot and potentially improve it:

  • Check the battery type: Some monitors may require specific types of batteries (e.g. rechargeable vs disposable) for optimal performance. Make sure you are using the recommended battery type.
  • Turn off unnecessary features: Many baby monitors come with additional features such as nightlights or lullabies. While these may be convenient, they can also drain the battery quickly. Try turning off these features to see if it improves battery life.
  • Adjust screen brightness: If your monitor has a screen display, reducing the brightness can help conserve battery life.
  • Optimize monitor settings: Adjusting brightness, volume, and other settings can help conserve battery life. Lowering the volume, for example, can reduce strain on the batteries.
  • Keep monitor out of direct heat and sunlight: Exposure to extreme temperatures can affect battery life. Avoid placing your monitor in direct heat or sunlight.
  • Make sure the parent unit is fully charged: If you’re using a rechargeable parent unit, make sure it is fully charged before use to maximize battery life.
  • Use power-saving mode: Many monitors have a power-saving mode that automatically turns off the screen when there is no sound or movement for a certain period of time. Enable this feature to conserve battery power.
  • Keep the parent unit close to the camera: The further away the parent unit is from the camera, the more power it will use to maintain a connection. Keep the units as close together as possible to conserve battery life.
  • Consider using an AC adapter: If your monitor allows for one, using an AC adapter can provide a consistent power source and save on battery usage.

Monitor not turning on:

If your baby monitor is not turning on at all, here are some troubleshooting steps to follow:

  • Check the power source: Make sure the monitor is properly plugged in or has fresh batteries.
  • Try a different outlet: If you’re using an AC adapter, try plugging it into a different outlet. It’s possible that the current outlet may not be working properly.
  • Check for loose connections: Make sure all the cords and cables are securely connected. If any connections are loose, this may cause the monitor to not turn on.
  • Reset the monitor: Some monitors have a reset button or option in the settings menu. Try resetting the monitor to see if it resolves the issue.
  • Replace batteries: If your monitor uses rechargeable batteries, they may need to be replaced if they are not holding a charge. Try replacing them with new ones and see if the monitor turns on.

Check out our more detailed guide with 10 ways to fix a baby monitor not turning on.

If your monitor screen keeps turning off, read this guide with details on how to keep a baby monitor on.

If your baby monitor screen keeps getting stuck, here is a helpful fix for baby monitor screen frozen.

Not recording:

If your monitor is not recording or saving footage, here are some troubleshooting steps to follow:

  • Check the memory card: If your monitor uses a memory card to save footage, make sure it is inserted correctly and has enough space available.
  • Format the memory card: If there is footage on the memory card from previous use, try formatting it to clear any potential issues
  • Check the settings: Make sure the recording settings are set up correctly. Some monitors have different recording modes such as continuous or motion-activated, so make sure it is set to your desired mode.
  • Update firmware: If there is an option to update the monitor’s firmware, try doing so to see if it resolves any technical issues that may be causing the problem.
  • Check Wi-Fi connection: If your monitor is connected to Wi-Fi and not recording, make sure the Wi-Fi connection is stable and strong. Weak or unstable connections may affect the recording process.
  • Restart the monitor: Sometimes simply restarting the monitor can resolve technical issues. Try turning it off for a few minutes and then turning it back on.

We have a detailed guide on how to fix Arlo not recording.

In my opinion, monitors with local-storage recording are ideal as they are cheaper and are less likely to have recording issues. You can also opt for monitors with zero subscription fees.

Eco-mode or VOX mode not working:

If your monitor has an eco-mode or VOX mode but it doesn’t seem to be working properly, here are some troubleshooting steps to follow:

  • Adjust sensitivity: Some monitors allow you to adjust the sensitivity of their eco or VOX modes. Make sure it is set at an appropriate level for your needs.
  • Check for background noise: Background noises such as fans or traffic can trigger the monitor’s eco or VOX mode to turn on. Try moving the monitor to a quieter location.
  • Ensure proper placement: The placement of the monitor may also affect its ability to detect sound and activate the eco or VOX mode. Make sure it is placed in an optimal position, preferably facing towards your baby’s sleeping area.
  • Test the monitor: If none of the above steps work, try testing the eco or VOX mode by making loud noises near the monitor. If it still does not activate, there may be a technical issue with the monitor itself.
  • Turn off the eco-mode setting: If all else fails, try turning off the eco-mode setting and see if that resolves the issue. It may be a faulty setting or feature on the monitor.
  • Check power source: Make sure the monitor is properly connected to a power source. A weak or unstable power source can affect the functionality of eco-mode or VOX mode on the monitor.
  • Update firmware: Similar to other technical issues, updating the monitor’s firmware may also help resolve problems with eco or VOX mode.
  • Check battery life: If your monitor is running on batteries, make sure they are fully charged. Low battery levels can affect the functionality of eco or VOX mode.
  • Contact customer support: If all else fails, contact the manufacturer’s customer support for further assistance.

Check out our guide on how to turn off Babysense Eco-mode.

Check out our best sound-activated monitors here.

Night vision not working:

Many baby monitors have night vision capabilities to allow you to see your child in low light conditions. If this feature is not working properly, here are some steps to troubleshoot:

  • Check the camera lens and sensor: Make sure the camera lens is clean and free of any dust or smudges. A dirty lens can affect the quality of night vision.
  • Adjust settings: Some monitors have a night vision setting that can be adjusted. Make sure it is turned on and set to the appropriate level for your needs.
  • Try a different position: If the camera is too close to the crib or facing a window, this may affect the night vision. Try positioning the camera in a different location to see if this improves the quality.
  • Make sure the camera is being powered correctly to fix night vision issues: Check the adapter and ensure the AC is plugged into the power source firmly. If using DC batteries, make sure they are not low or dead. If the adapter is damaged, replace it.
  • Ensure night vision mode is turned on: Check the settings on your monitor to make sure night vision mode is turned on.
  • Change night vision settings: Adjust settings from manual to automatic or vice versa, and see if that makes a difference for brands that have an Auto setting for the Eco-mode setting
  • Reset the monitor: Try resetting the monitor by unplugging it from the power source for a few minutes and plugging it back in.
  • Contact customer support: If these steps do not resolve the issue, there may be a hardware problem with the camera. Contact customer support for further assistance. If your baby cam is still within the warranty period, they may send you a camera replacement.

If you own brands such as Nest Cam, follow these 16 tips to fix Nest Cam night vision issues.

If you own any other monitor brand, check out this comprehensive guide to fix baby monitor night vision issues.

Check out our recommendation for top-rated baby monitors with night vision(#1 pick has color night vision)

Wi-Fi connection problems:

Wi-Fi monitors can experience connectivity issues due to a variety of reasons. Here’s how you can troubleshoot those problems:

  • Check your Wi-Fi network: Make sure your Wi-Fi is working properly by connecting other devices to it. If the problem persists, contact your Internet Service Provider (ISP) for assistance.
  • Move the monitor closer to the router: Sometimes, distance and physical barriers such as walls can weaken the Wi-Fi signal. Try moving the monitor closer to the router.
  • Update firmware or app: Make sure you have the latest firmware update installed on both your camera and mobile device. Outdated firmware can cause connectivity problems.
  • Reset your network: Unplug your router for a few minutes and then plug it back in to reset the network.
  • Reboot the camera: Try unplugging the camera from power and plugging it back in to reboot it.
  • Restart the router: Sometimes restarting the router can help with connectivity issues. Unplug it for a few minutes, then plug it back in and wait for it to restart.
  • Update firmware: Check if there are any updates available for your monitor’s firmware and install them if needed
  • Verify login information: Double-check that you are entering the correct Wi-Fi network name and password on the monitor. An incorrect login can prevent the monitor from connecting to the network.
  • Check for interference: Make sure there are no other electronic devices near your monitor or router that could be causing interference with the Wi-Fi signal. Move these devices away, if possible, and see if it improves connectivity.
  • Use a wired connection: If possible, try connecting your monitor to the router using an Ethernet cable. This will ensure a stable and reliable connection.
  • Contact customer support: If none of the above solutions work, contact customer support for further assistance.

If you own Owlet and struggling to connect to Wi-Fi, read our guide with 23 ways to fix Owlet that won’t connect to Wi-Fi. We also have a guide on 19 ways to fix Nanit’s connection issues.

Wrong Temperature Reading:

Wrong temperature readings that can above or below the true room temperature by up to 10 degrees Fahrenheit can be a common issue with baby monitors. This could be due to various factors such as placement of the monitor, interference from other electronic devices, or faulty sensors.

To troubleshoot this issue, try moving the monitor away from direct sunlight and other heat sources, as they can affect temperature readings. Keep it at least 3 feet away from any electronic devices that may emit heat, such as lamps or computers.

If the issue persists, check if there is an option to calibrate the temperature sensor on your monitor. Some models may have this feature, allowing you to adjust the reading to match the actual room temperature.

You can also try updating firmware or contacting customer support for further assistance. In some cases, a faulty temperature sensor may require replacement of the entire unit.

If you have Nanit Baby Monitor, read our guide on Nanit’s wrong temperature readings.

If you opted for a non-Wi-Fi unit by Infant Optics, learn about how to change Infant Optics from Celcius to Fahrenheit here.

Here is a detailed guide with 11 ways to fix baby monitor with wrong temperature.Below are helpful links for specific guides;

Monitor hacked:

Wi-Fi-connected baby monitors are vulnerable to hacking, making it possible for someone to access your camera and monitor your baby without your knowledge. This can be a major security concern for parents. Want to know steps hackers take to hack a baby monitor? Read this guide with 8 simple steps to hack a baby monitor.

To prevent this issue, make sure you have a strong and unique password for your Wi-Fi network and the monitor itself. Avoid using default passwords or easily guessable ones. You can also enable two-factor authentication for an added layer of security. Avoid baby monitors with weak security protocols such as Wyze.

If you suspect that your monitor has been hacked, immediately disconnect it from the internet and change your password. Unplug it from power and contact the manufacturer for further instructions. It may also be a good idea to have your home network security checked by a professional.

Check out our guide on baby monitor hacking read on unsafe apps, and understand baby monitor encryption. We also have a helpful guide on Lollipop hacking and 25 ways to keep your baby monitor secure from hackers.

To avoid getting your monitor being hacked, go for monitors that do not connect to WiFi or opt for encrypted WiFi monitors that are secure.

Battery draining quickly:

If your baby monitor’s battery seems to drain too quickly, there may be several reasons behind it. The backlight of the screen, constant use of night vision, or high volume can all contribute to faster battery drainage.

To conserve battery life, adjust the screen brightness and volume to a lower setting. You can also disable night vision if it is not necessary for your current monitoring needs.

If the issue persists, try replacing the batteries with a new set or consider using rechargeable ones. If the problem still persists, there may be an underlying issue with the battery or the monitor itself. Contact customer support for further assistance.

We have a guide on 10 ways to boost your baby monitor battery life.

You can also opt for a monitor powered entirely by batteries, or have super long-battery lives.

Lights flashing:

If you notice that the light on your baby monitor is flashing or blinking, it could indicate a few different issues. One possibility is that the batteries are low and need to be replaced. Check the battery level indicator on the monitor or try replacing the batteries to see if this resolves the issue.

Another possible cause for a flashing light could be interference from other devices using similar frequencies, such as cordless phones or Wi-Fi routers. Try moving these devices further away from the monitor or changing their channels to reduce interference.

Some smart monitors have flashing lights for notifications, such as low battery or signal loss. Refer to the user manual for your specific model to determine what the flashing light indicates and how to troubleshoot it.

If you use a smart monitor such as Nanit with a red alert notification, you may occasionally receive a false alarm. It occasionally also notifies you of ‘Baby is Moving‘ when the baby’s isn’t actually moving. This could be due to a temporary glitch or movement from your baby setting off the motion sensor. If you are certain there is no actual danger, try disabling the alert or adjusting the sensitivity of the sensor.

No signal:

If your monitor suddenly loses signal and goes blank, it could be caused by a number of factors. First, make sure that both units are turned on and within range of each other. If the monitor is battery operated, check that the batteries are not low.

If the issue persists, try resetting both units by turning them off and then back on again. It’s also possible that there is interference from other electronic devices or even thick walls obstructing the signal. In this case, try moving the units closer together or eliminating potential obstructions.

If you are using a Wi-Fi-enabled monitor, make sure that your internet connection is stable and working properly. Note that some brands such as Nanit may not connect to public Wi-Fi and may have to follow these 4 ways to connect to hotel Wi-Fi. You may also need to check the settings on your router to ensure that it is not blocking the monitor’s signal.

False Alarm/Alert:

If your monitor frequently sends false alarms or alerts, it could be due to a number of reasons. First, check the sensitivity settings on your monitor’s motion sensor. If it is set too high, even slight movements from your baby may trigger an alert.

Another common cause for false alarms is interference from other electronic devices or movement from pets in the room. To reduce this, try adjusting the placement of the camera or using a monitor with advanced motion detection technology.

If you are still receiving false alarms after making these adjustments, it may be an issue with the software or firmware of your monitor. In this case, contact the manufacturer for assistance and possible updates to fix the problem.

Below are some other guides to fix false alerts:

Noisy Audio:

A common issue with baby monitors is poor audio quality or noisy audio. This can be frustrating as it prevents you from hearing your baby clearly.

First, check the volume settings on both units to make sure they are not too low. You may also want to adjust the sensitivity of the microphone on the camera if possible.

Another common cause of noisy audio is interference from other electronic devices, such as microwaves or cordless phones. Try moving these devices away from the monitor or using a different frequency on your monitor if possible.

If the issue persists, it may be due to a faulty microphone or speaker on either unit. Contact the manufacturer for assistance in troubleshooting and potentially replacing any damaged components.

Connectivity Issues:

In this increasingly digital age, many baby monitors now come with Wi-Fi capabilities. However, this can sometimes lead to connectivity issues.

If your monitor is having trouble connecting to Wi-Fi, make sure it is within range of your router and that the correct password has been entered. You may also want to check for any firmware updates for your monitor.

In some cases, the issue may be with your internet connection rather than the monitor itself. If you are still having trouble connecting, try resetting your router or contacting your internet service provider.

Below are our guides to troubleshoot connectivity or pairing issues;

No Sound:

If you are not hearing any sound from your monitor, the first thing to check is the volume settings on both units. It may also be helpful to try adjusting the sensitivity of the microphone on the camera.

If these settings are all correct and you still cannot hear anything, it could be a problem with the speakers or audio cable. Check for any visible damage and contact the manufacturer for further assistance or to claim a warranty.

You can also try these troubleshooting steps:

  1. Check the volume: Make sure that the volume on both the camera and parent unit is turned up.
  2. Check for mute function: Some monitors have a mute function that may have been accidentally activated. Make sure this feature is turned off.
  3. If your baby monitor has a talk-back function, make sure that it is not being used excessively. Talking too much through the monitor can drain the battery faster.
  4. Check battery or power source: If the monitor runs on batteries, try replacing them with new ones. If it has a power cord, make sure it is securely plugged in.
  5. Restart both units: Try restarting both the camera and parent unit by unplugging them from power and plugging them back in.
  6. Adjust VOX settings: If your monitor has a VOX (voice activation) feature, make sure it is not set too high. This can cause sound to cut out if the baby isn’t making enough noise.
  7. Reset the monitor: Try resetting the monitor by unplugging it from power for a few minutes and plugging it back in.
  8. Update firmware: Check if there are any updates available for your monitor’s firmware and install them if needed.
  9. Contact customer support: If none of these steps resolve the issue, there may be a hardware issue with the monitor. Contact customer support for further assistance.

For some monitors such as VTech, Eufy, Motorola, and Hellobaby, the volume can malfunction and the best way to fix it is to update the firmware or adjust the VOX setting by first turning it off and switching the sound activation mode on again. Check out our guide on 15 ways to fix sound issues in baby monitors.

We also have a guide on how to mute/unmute your baby monitor

Monitor Not Pairing:

If your camera and parent unit are not pairing or connecting, try these troubleshooting steps:

  1. Check the battery: Make sure that your parent unit has enough battery life to connect to the camera. If not, charge it and try again.
  2. Move closer: Ensure that you are situated within the recommended distance for your monitor, typically between 30 and 70 feet indoors, before attempting to pair again. While monitor manufacturers typically specify an outdoor range of 600 to 1000 feet, it is important to note that this range significantly decreases when the monitor is used indoors due to the presence of walls and larger structures.
  3. Check for interference: The connection between the camera and parent unit may be affected by other electronic devices, such as Wi-Fi routers or cordless phones. Move these devices away from the monitor or turn them off temporarily to see if it improves the pairing process.
  4. Reset both units: Try resetting both the camera and parent unit by unplugging them from power for a few minutes and plugging them back in.
  5. Check the frequency: Some models of baby monitors have a switch that allows you to change the frequency channel, which can help improve the pairing process.
  6. Ensure both units are powered correctly: Make sure that the camera and parent unit are both turned on and functioning properly. If not, check the power source and ensure they are securely connected.
  7. Contact customer support: If none of these steps resolve the issue, there may be an issue with the camera or parent unit. Contact customer support for further assistance.

Check out our guide on how fix Hellobaby pairing issues

We also have a guides on ways to fix Baby Monitor pairing issues;

Not charging:

If your parent unit is not charging, try using a different power source or cable. If it still does not charge, there may be an issue with the battery or charging port.

You can also check the adapter to ensure it is not damaged and replace it if necessary.

In some cases, the battery may need to be replaced. Customer support can guide how to go about doing this.

We have a much more detailed guide on how to fix baby monitor not charging.

Poor video quality:

If you are experiencing poor video quality from your baby monitor, try these troubleshooting steps:

  1. Check camera placement: The position of the camera may affect the video quality. Make sure it is not obstructed by any objects and has a clear line of sight to the baby.
  2. Adjust camera angle: The angle of the camera may also affect the video quality. Try adjusting it to get a better view.
  3. Check connection strength: Poor Wi-Fi or signal strength can affect video quality. Move the parent unit closer to the camera or try using a different network if possible.
  4. Clean the lens: Dirt or smudges on the camera lens can also affect video quality. Use a soft cloth to clean the lens and ensure it is clear.
  5. Contact customer support: If none of these steps improve the video quality, there may be an issue with the camera itself. Contact customer support for further assistance.

Additional Troubleshooting Tips:

  • If the camera is not displaying a clear image, try adjusting its position or cleaning the lens.
  • Make sure that the camera and parent unit are on the same channel or frequency.
  • Check for any firmware updates for your monitor model. These updates may address common pairing issues.
  • If there is still no connection, try pairing with a different device to determine if the issue is with the monitor or the parent unit.
  • If you are experiencing interference, try moving any electronic devices away from the baby monitor. Microwave ovens, cordless phones, and other wireless devices can interfere with the signal.
  • Consider investing in a monitor with DECT (Digital Enhanced Cordless Telecommunications) technology for a more secure and interference-free connection.
  • If the monitor has a night vision feature, make sure it is turned on. This can help improve visibility in low light conditions.
  • If the parent unit is not receiving a signal from the camera, try resetting both devices by unplugging them for a few seconds and then plugging them back in.
  • Check that the volume settings are adjusted properly on both the camera and parent unit. If the volume is too low, you may not be able to hear your baby.
  • If the monitor has a temperature sensor, make sure it is set up correctly and displaying accurate readings. Inaccurate temperature readings can cause unnecessary alarm or concern.
  • If all else fails, refer to the user manual for specific troubleshooting tips for your model.
  • You may also find helpful information by exploring community forums dedicated to your baby monitor or by joining general forums like Reddit. For instance, Nanit and Eufy have a support community forum on their websites. Here is a link to Nanit Support Forum and Eufy’s forum is here. Other brands like Babysense host their support forums on the Zendesk platform. VTech, Sense U, and Leapfrog are some other companies that have Zendesk support forums. These forums can offer valuable insights and assistance related to your specific baby monitor needs.
  • Remember to always keep the monitor and its components out of reach of infants and young children to avoid potential hazards.
  • Check out how to clean a baby monitor correctly here.

Baby Monitor warranty:

Note that most baby monitors have a 12-month warranty from the date of purchase. The warranty covers manufacturing defects and malfunctions, but not damage caused by misuse or accidents.

If you are experiencing issues with your monitor within the warranty period, contact customer support for assistance. They may offer a replacement or repair service depending on the issue.

It is important to keep your proof of purchase and register your product with the manufacturer to ensure you are eligible for the warranty. Read the terms and conditions of your specific monitor’s warranty for more information.

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How to Install Baby Gate in Stairs with Banisters

How to Install Baby Gates in Stairs with Banisters

Installing a baby gate in stairs with banisters can be easier if you don't mind drilling the wall but may require more steps if you want to install it without drilling. I remember brainstorming intensively on the challenge of childproofing the stairs. At first, I didn't think it would be too difficult. The thing is, mounting safety gates on stairs ...
11 Ways to Stop Baby Monitor Interference

11 Ways to Stop Baby Monitor Interference

Looking for ways to stop your baby monitor interference having gotten tired of static noises or perhaps constant signal drops? You've come to the right page. Baby monitor interference with WiFi and other devices/objects can significantly impact the performance of your monitor, resulting in poor audio quality with static sounds and choppy, laggy footage for video. In this guide, I ...
guide on how to mute or unmute baby monitors

How to Mute a Baby Monitor

Looking for steps to mute your baby monitor? There comes that time when your baby's brief awake period and a little crying is normal and you do not want to listen in or wake up and check on them. Below is a list with links to different parts of this muting guide to help you jump to the most appropriate ...
Baby Monitors firmware Update Guide

Guide to Baby Monitors Firmware Update(Eufy 3.7.1)

If your baby monitor is constantly crashing or having sporadic unusual static noises, you may need to update its firmware. If you've reset your monitor multiple times and just can't seem to figure out what the problem is, chances are that your monitor needs its firmware updated. What is a baby monitor firmware update? Firmware is the software that is ...
8 Ways to Fix ‘Baby Moving’ in Nanit when Baby Isn’t

8 Ways to Fix Nanit ‘Baby is Moving’ Alert

Nanit is an innovative baby monitor that uses advanced technology to track your baby's movements and sleep patterns. However, there may be instances where the device detects movement when your baby is actually still. This can be frustrating for parents, especially if they are trying to make sense of their baby's sleep patterns. In this guide, we will share troubleshooting ...
The Ultimate Guide to Red Lights in Baby Monitor

The Ultimate Guide to Red Lights in Baby Monitor

One of the most commonly used indicators on baby monitors is the red light. It can sometimes be confusing for you if you don't know what it means or how to interpret it. In this guide, we will discuss the meaning of the red light on baby monitors and its significance. What is a baby monitor red light? A baby ...
How to Reset VAVA Monitor

How to Reset VAVA Baby Monitor(Correctly)

Resetting your VAVA Baby Monitor will help you resolve some issues the monitor may experience with maintaining a connection with the VAVA camera. VAVA Monitor also sold under the Hipp brand name on Amazon need to be reset from time to time to ensure efficient functioning. At Safer For Baby, we believe a normal-functioning monitor is essential to keeping your ...
Does Owlet work without Wi-Fi how to use owlet without wi-fi

Does Owlet Work Without Wi-Fi?

Does Owlet work without Wi-Fi? Yes, indeed! You can still use Owlet without a Wi-Fi connection as the Base Station communicates with the Smart Sock via Bluetooth and the Base Station can notify you with colored lights and audible sounds if the Sock sensor detects vital signs that are out of normal range. If you lose internet connection and both ...
How to Fix Eufy Baby Monitor Not pairing

How to Fix Eufy Baby Monitor Not Pairing

If you're struggling to connect Eufy Baby Monitor with its camera and is repeatedly failing to pair, you've come to the right page. Repeated firmware updates combined with technical hardware bugs have left many users frustrated and you're not alone. The pairing issues with Eufy Cam is among the highly sought-after troubleshooting solutions for this brand. In this guide, I ...
How to Clean Owlet Sock

How to Clean Owlet Sock

One of the ways to ensure that you are using Owlet Sock safely is to regularly clean it up. To ensure the utmost comfort for your little one, Owlet recommends cleaning the Owlet fabric sock and spot-cleaning its sensor every two weeks. Note that a complete cleaning of the sock isn't just cleaning the fabric but also cleaning the sock ...
How to Turn off Owlet Dreamsock Correctly

How to Turn Off Owlet Dreamsock Correctly

Feeling frustrated and seeking to turn off your Owlet Dreamsock to escape its super loud lullaby that seems impossible to silence? I've been there and was super mad at how you can only pause it, with no option to adjust the volume or turn it off completely. It can be even more exasperating when this Dreamsock chooses to ring endlessly ...
How to Reset Owlet DreamSockSock 3 & Cam 2

How to Reset Owlet Dreamsock, Sock 3 & Cam 2

Resetting Owlet Dreamsock, Sock 2, Sock 3, and even Owlet Cam 2 is one of the main troubleshooting fixes for many of Owlet's issues such as Wi-Fi connection problems, wrong readings and even pairing issues with the app and base station. I recently wrote about how to troubleshoot Owlet's Wi-Fi connection issues. In this guide, I have outlined practical simple ...
Why Owlet Won't Work with Google Home - 3 Reasons

Why Owlet Won’t Work with Google Home – 3 Reasons

Does Owlet work with Google Home? If you own Owlet, you may be curious like many other parents wondering if you can use the two together. The answer is no, Owlet does not work with Google Home. Don't fall to recent rumors and false information claiming that Owlet has finally integrated with Google Home, because as of now, it hasn't ...
13 Ways to Fix Owlet Cam 2 Not Pairing

13 Ways to Fix Owlet Cam 2 Not Pairing(Solved!)

I've had the Owlet camera for around 6 months now, and I must admit, I've been quite frustrated with the pairing issues it has. Every time there's a power interruption or I unplug it, especially when I'm traveling, I have to go through the process of pairing it again, and let me tell you, it can be quite a hassle ...
23 ways to Fix Owlet won’t connect to Wi-fi

23 Ways to Fix Owlet Won’t Connect to Wi-Fi

If you're experiencing difficulties connecting your Owlet to WiFi or encountering issues connecting it to the app or base station, I have put together comprehensive step-by-step troubleshooting instructions to help resolve the Wi-Fi connection problems with your Owlet. Unlike other traditional Wi-Fi monitors, Owlet comes with a base station that connects your monitor to the internet. This base station is ...
Does Nanit work without WiFi

Does Nanit Work Without Wi-Fi?

Wondering if Nanit works without Wi-Fi or unsure what will happen to Nanit streaming when it loses Wi-Fi? In this guide, I have explained in detail the limited capabilities you can have with Nanit when there is no internet access and all the features that you can still use when Nanit has lost connection. Does Nanit Work Without Wi-Fi? Yes, ...
Using Nanit without Wifi & and Connecting to Hotel Wifi(No Password)

How to Connect Nanit to Hotel Wi-Fi

Trying to figure out how you can connect to Nanit to Hotel Wi-Fi when traveling? I have shared detailed information on Nanit's connection to Wi-Fi networks with no password and have also explained Nanit's capabilities, both with and without an Internet connection As a parent who has personally experienced the benefits of using the second-generation Nanit Plus model, I have ...
Nanit Flashing Lights Guide

Is Your Nanit Flashing Lights?[Better Read]

If your Nanit camera is suddenly flashing a white light or flashing a blue light without your input, it can be quite unsettling. You may immediately start thinking that your Nanit camera may have been hacked. I understand how frustrating and scary it can be, especially if you rely on the camera to monitor your baby's sleep and the unexpected ...
Nanit Red Alert & Accuracy Guide

Nanit Red Alert and Accuracy Guide 2024

Receiving a red alert notification in your Nanit app should jolt you to check on your baby but you need to be calm and collected as Nanit's Band and Swaddle have been known to give false red alerts. In this article, I have provided detailed information on Nanit's red alert prevalence, its causes, and what to do when you get ...
nanit temperature and humidity fix to make the readings accurate

11 Ways to Fix Nanit Wrong Temperature & Humidity

If your Nanit's temperature readings are consistently inaccurate, and you're seeking ways to troubleshoot the issue, this guide is for you. I have compiled a set of practical steps that have been proven effective in troubleshooting temperature and humidity readings on the Nanit. These steps are based on suggestions from Nanit's support page, as well as various platforms and forums ...
how to fix Anmeate baby monitor pairing

Ho to Fix Anmeate Connection/Pairing Issues

If you are having difficulties pairing Anmeate Video Baby Monitor's parent unit with the camera or with a second camera, this guide is for you. Using this monitor and getting those alerts saying waiting for a connection can be frustrating. You will not be able to view the live feed or receive alerts if your monitor and camera are not ...
Baby Monitor No Sound 15 Ways to Fix

Baby Monitor No Sound – 15 Ways to Fix

When your baby monitor's sound cuts out, and not working, and unable to hear your baby crying, it can be very frustrating. You feel helpless and anxious, not knowing if your little one is okay especially if you have an audio monitor where you don't get to see visual signals as well. Sound issues in baby monitors are a common ...
16 Ways to Fix Nest Cam Night Vision Not Working

16 Ways to Fix Nest Cam Night Vision Not Working

If you're experiencing difficulties with any models of Google Nest cameras - both indoor and outdoor, including Nest IQ, Nest Cam, Google Nest Doorbell, Nest Dropcam, or Dropcam Pro - which are equipped with night vision, you can resolve the issue by following a few simple steps I have provided in this article. The most common fix for Google Nest ...
How to Pair Kidsneed Baby Monitor

How to Pair Kidsneed Baby Monitor Correctly

If your Kidsneed Baby monitor won't connect or connects but constantly loses signal, you may need to pair your monitor with the corresponding receiver. Signal connection issues are among the key considerations you must make before you buy a baby monitor. This is because the reliability of the signal between the monitor and receiver is crucial for keeping your baby ...
How to Fix VTech that Won’t Pair

How to Fix VTech Baby Monitor Not Pairing

Lost signal connection and consistent dropouts can get you wishing you hadn't bought your VTech baby monitor. I have been there and it can bring out the frustration in any parent or care provider. But do not worry, this guide will help you to easily pair your VTech baby monitor. What is VTech Baby Monitor Pairing? VTech Baby Monitor Pairing ...
Tips to Boost Your Baby Monitor Signal Strength and Range

Tips to Boost Your Baby Monitor Signal Strength and Range

Lost connection or signal disconnection warnings are the most annoying things that can happen while you are watching wonderful footage of your baby in her crib. I have often found non-antennae monitors to suffer from signal loss and some monitors now provide connection stability as an add-on feature. I wasn't smart enough to obtain a monitor that came with a ...