Nanit is an innovative baby monitor that uses advanced technology to track your baby’s movements and sleep patterns. However, there may be instances where the device detects movement when your baby is actually still. This can be frustrating for parents, especially if they are trying to make sense of their baby’s sleep patterns. In this guide, we will share troubleshooting steps to fix Nanit saying baby moving when they are not.
Understanding How Nanit Detects Movement
Before we dive into the troubleshooting steps, it is important to understand how Nanit detects movement. The device uses computer vision technology and algorithms to analyze your baby’s movements. This means that any sudden changes in lighting or shadows can trigger the movement sensors, even when your baby is not physically moving.
Computer vision which uses deep learning techniques, measures your baby’s movements by tracking changes in pixels. This can sometimes lead to false positives, where Nanit detects movement that is not happening.
Read more about how smart baby monitors work here.
8 Reasons for False Movement Alerts in Nanit
- Lighting Conditions: As mentioned earlier, changes in lighting or shadows can trigger false positives with Nanit’s movement detection. This is because the device relies on changes in pixels to detect movement, and sudden changes in light can create false readings.
- Sensitivity Settings: Nanit allows you to adjust the sensitivity of its movement detection feature. If this setting is too high, even the slightest of movements can trigger a false alert.
- External Interference: Other electronic devices in your baby’s room, such as a fan or air purifier, can also interfere with Nanit’s movement detection. This is because they may cause changes in lighting or shadows that the device picks up as movement.
- Baby’s Sleeping Habits: Some babies are more active sleepers than others, and this can also contribute to false positives with Nanit’s movement detection. If your baby tends to move a lot in their sleep, it may trigger the device even when they are not actually awake or moving.
- Bedding or Crib Accessories: Certain bedding or crib accessories, such as mobiles or toys, can also cause false positives with Nanit’s movement detection. These items may move slightly due to air circulation or your baby’s movements, which can trigger the device.
- Placement of Nanit: The placement of your Nanit camera is crucial for accurate movement detection. If the camera is not positioned correctly, it may pick up false readings from objects in the room, such as curtains or furniture.
- Wi-Fi Connectivity: Nanit relies on a stable Wi-Fi connection to function properly. If your Wi-Fi signal is weak or intermittent, it may cause delays in the device’s movement detection and result in false alerts. Read this guide on how to troubleshoot Nanit’s Wi-Fi
- Updates: Make sure that your Nanit device is running on the latest software version. Updates often include bug fixes and improvements that can help reduce false positives.
Troubleshooting Steps to Fix “Baby is Moving” False Notification:
Check the Camera Placement
The first step in troubleshooting Nanit saying baby moving when they are not is to check the placement of the camera. Make sure that it is securely attached and positioned correctly. If necessary, adjust the angle or height of the camera to avoid picking up false readings from objects in the room.
Remove Potential Distractions
Next, check for any potential distractions in your baby’s sleep environment. This can include moving mobiles, toys, or excessive lighting that may trigger the device’s movement detection. Remove these items or adjust them if possible to minimize false positives.
Check Your Wi-Fi Connection
A stable and strong Wi-Fi connection is essential for Nanit to function properly. If your Wi-Fi signal is weak or intermittent, it may cause delays in movement detection, resulting in false alerts. Try moving the router closer to the camera or investing in a Wi-Fi extender if necessary.
Adjust sensitivity settings:
Nanit allows users to adjust the sensitivity settings for movement detection. If you are consistently receiving false alerts, try adjusting the sensitivity level to a lower setting and see if that helps reduce them.
Check if baby is dressed in other bright clothes:
Sometimes, the color or pattern of your baby’s clothing can trigger false positives with Nanit’s movement detection. Try dressing your baby in solid colors and avoiding bold patterns to see if it reduces the false notifications.
Remove any accessories in your baby’s bassinet or crib:
Accessories such as sleep sacks or swaddles may cause movements that trigger the device’s detection. Remove these items before putting your baby to sleep and see if it reduces false alerts.
Reset Your Nanit Device
If none of the above steps work, try resetting your Nanit device. This will reset all settings and configurations back to their default state. You can find instructions on how to reset your specific model of Nanit in the product manual.
Check for suggestions on the Nanit Community Forum:
If you are still experiencing issues with false movement readings, head to the Nanit Community Forum for additional troubleshooting steps and support from other users. It’s possible that there may be a specific issue with your device that others have encountered and found solutions for.
This thread specifically discusses this issue(note that you have to login with your Nanit account to read the community forum responses)
Contact Customer Support
If you are still experiencing false alerts after trying all of the troubleshooting steps above, it may be a malfunction with the device itself. In this case, it is best to contact Nanit’s customer support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a replacement if necessary. This is Nanit’s contact form. You can also use email; at firstname.lastname@example.org or dial 1-866-696-2648. Their support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday – excluding holidays).
Overall, false alerts from Nanit can be frustrating and disruptive to your baby’s sleep. However, by following these troubleshooting steps and ensuring a strong Wi-Fi connection, appropriate sensitivity settings, and no accessories in the bassinet or crib, you should be able to minimize false positives. If all else fails, do not hesitate to reach out to Nanit support for assistance.
Why does my Nanit say baby is moving when they are not?
This can be due to a number of factors, including camera placement, obstructions, a weak Wi-Fi connection, sensitivity settings, or accessories in the bassinet. Follow the troubleshooting steps outlined above to determine the cause and resolve the issue.
Can I turn off motion notifications from Nanit?
Yes, you can adjust motion sensitivity or turn off notifications completely through the Nanit app. However, it is important to keep in mind that these notifications may be helpful for monitoring your baby’s sleep and well-being.
Will my Nanit still track sleep if I turn off motion notifications?
Yes, even if you turn off motion notifications, your Nanit will continue to track your baby’s sleep. However, it will not send notifications for any movement detected during that time.
Can I use Nanit without a Wi-Fi connection?
Yes, but you will not be able to access sleep insights or receive notifications but can still get livestreams. The Nanit will still track your baby’s sleep and store the data until a Wi-Fi connection is reestablished. Read more on how to use Nanit without Wi-Fi here.
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Sarah Davis is one of the co-founders of Safer For Baby, where she brings her expertise as a certified elementary school teacher in Florida and Alabama. With a focus on working with children with special needs, Sarah is deeply passionate about adaptive technologies and mobility gear for these kids. She is currently working towards becoming a certified car seat technician, and through our website, she provides personalized consultations to help parents find the perfect car seat for their child. Sarah’s dedication extends beyond her work at Safer For Baby; she also serves as a board member for Friends Of the Girl, an NGO that supports girl child education in Kenya. She will soon finish her postgraduate degree in Special Needs Education and hopes to continue her advocacy work for children with disabilities.